Shipping and Delivery Policy
🚚 Shipping Timeframes
🔹 Ready-to-Ship Products
Dispatched within 1–3 business days and delivered within 3–7 business days based on your location.
🔹 Custom PC Builds
Shipped within 1–2 business days post-assembly, depending on component availability and build complexity. Delivered within 5–10 business days from dispatch.
✅ All custom PCs undergo thorough stress testing, quality checks, and are securely packed before shipment.
🌍 Shipping Coverage
We deliver across all major cities and towns in India.
📍 Shipping to remote, rural, or non-serviceable PIN codes may take longer or may not be available. If delivery is not possible, we’ll inform you and provide an alternative or a full refund.
🚛 Shipping Partners
We use reliable logistics partners to ensure your product reaches you safely and on time:
Delhivery, Blue Dart, DTDC, and India Post
💸 Shipping Charges
Free Shipping on orders above ₹5000
For orders below ₹5000, a nominal shipping fee will be calculated at checkout based on your location and package weight.
🔍 Order Tracking
Once your order is dispatched, you will receive a tracking ID via SMS or email.
Track your shipment on our website or the respective courier’s tracking portal.
📦 Package Inspection & Delivery Instructions
If the package is damaged or tampered, refuse delivery and contact us immediately.
Once accepted, we strongly recommend recording an unboxing video to support any claims.
Ensure your shipping address and phone number are accurate and active during delivery.
If you’re unavailable, authorize a trusted person to receive the order.
⚠️ Delays, Exceptions & Failed Deliveries
While we strive to meet our timelines, delivery may be delayed due to:
Weather disruptions
Public holidays or festivals
Courier delays or strikes
Inventory or logistics issues
📦 If delivery fails, the courier may attempt up to 2 more times. After repeated failure, the package may be returned to us.
📞 Need Assistance?
For any shipping-related help, we’re here for you:
📧 Email: support@pradhancomputersolution.in
📱 Phone/WhatsApp: +91-9119124445
🕒 Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM